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When Failure Makes Headlines: The Case for Doing the Job Right in NDT

Ed Korkowski


In industries ranging from power generation and aerospace to petrochemical, automotive, and defense, safety and reliability are paramount. Thanks to decades of innovation, rigorous processes, and the unwavering commitment of professionals, these sectors have achieved remarkable operational standards.


However, historical examples remind us why maintaining vigilance and leveraging advanced tools and strategies is essential. For instance, a misinterpreted signal during routine testing in the past once resulted in a steam generator tube leak, forcing a shutdown and making front-page news. Similarly, a failed weld in a roller coaster support structure at a major U.S. amusement park also made headlines, raising public concerns about safety.


These incidents underscore the importance of getting it right every time. Failures in any safety-critical industry can lead to significant consequences, from operational disruptions to eroded public trust and, most importantly, public safety. Today, advancements in nondestructive testing (NDT) help mitigate these risks, ensuring safety and reliability across a wide array of applications.


Lessons Learned from Past Incidents

Historical incidents across industries have highlighted the need for stronger safeguards against human error. Key lessons include:


  1. Better Training: Comprehensive training for data analysts and technicians is essential. Enhanced education on interpreting test results and recognizing anomalies ensures higher accuracy.

  2. Human Performance Tools (HU Tools): Tools like STAR (Stop, Think, Act, Review), self-checking, and peer reviews have become standard in many industries. These tools help ensure that every action is deliberate and checked for accuracy.

  3. Independent Reviews: The importance of independent oversight cannot be overstated. Independent reviews provide an additional layer of assurance that test results are accurate and free from oversight errors.

  4. Adoption of Advanced Technology: Advanced instrumentation, techniques, and automated systems significantly reduce the likelihood of human error while increasing the probability of detection (POD) of material issues. These advances have made today’s NDT far more reliable than it was in the late 1980s.


Today’s NDT: Safer, Smarter, More Reliable

Advances in technology have transformed how industries conduct inspections, improving safety and reliability across the board:


  1. Advanced Instrumentation and Techniques: Modern probes are more sensitive and versatile, capable of detecting smaller and more complex flaws in materials. Enhanced instrumentation ensures data is captured and analyzed with precision.

  2. Automated Analysis Systems: These systems use algorithms to screen data, identify anomalies, and flag signals of interest. Automated systems not only increase efficiency but also reduce the potential for human error in data interpretation.

  3. Higher POD Rates: With the combination of better tools and automated analysis, today’s NDT techniques achieve higher probabilities of detection for material issues, ensuring greater confidence in the integrity of components.

  4. Enhanced Training Programs: Training today integrates lessons from past incidents, emphasizing the use of HU tools, advanced technology, and rigorous procedures to avoid errors.


Why Doing the Job Right Still Matters

While technology has improved dramatically, the core responsibility of ensuring safety and reliability remains with the professionals conducting the work. Human oversight and expertise are still critical, especially in:

  • Interpreting complex data.

  • Making judgment calls on flagged signals.

  • Communicating results and recommendations to stakeholders.


Failures in safety-critical industries often create far-reaching repercussions. Headlines about power plant issues can lead to public protests, increased regulatory scrutiny, and plant closures. Similarly, amusement park incidents can erode public trust in operators and, most importantly, compromise public safety. In aerospace, automotive, and defense, failures can have catastrophic consequences that impact lives and operations globally.


By focusing on quality, leveraging technology, and learning from the past, industries can continue to deliver safe, reliable services while maintaining public trust. Furthermore, sectors like power generation play a critical role in providing clean, reliable energy to support energy-intensive industries such as AI data centers and advanced manufacturing, making it imperative to uphold the highest standards.


Avoiding the Headline Trap: Actionable Takeaways

  1. Invest in Training: Ensure teams are equipped with the knowledge and skills needed to operate today’s advanced systems effectively.

  2. Leverage HU Tools: Make human performance tools a standard part of daily operations to catch potential errors before they escalate.

  3. Adopt Advanced Technology: Stay at the forefront of NDT advancements to improve detection capabilities and reduce reliance on human interpretation.

  4. Foster a Culture of Excellence: Emphasize the importance of accuracy, accountability, and continuous improvement in every aspect of NDT.


Explore More at EddyCurrent.com

For professionals looking to deepen their knowledge and access the latest advancements in nondestructive testing, visit eddycurrent.com. Whether you’re in power generation, aerospace, petrochemical, or beyond, eddycurrent.com offers resources, training, and insights to help you stay at the forefront of the industry.


The Way Forward

The commitment to learning from past incidents has driven meaningful advancements in safety and reliability across industries. Today’s NDT professionals have access to tools, training, and technology that make failures far less likely—but the responsibility to uphold the highest standards remains paramount.


By staying vigilant, disciplined, and focused on doing the job right, we can keep failure out of the headlines and reinforce the trust and confidence essential to the success of every industry we serve.

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